Practical support
Family Action – FamilyLine - Free family and emotional support
Family Action's FamilyLine provides free, confidential emotional support and practical guidance for adults experiencing parenting challenges, family difficulties, financial worries or isolation. Trained staff and volunteers offer a listening ear, reassurance and information to help families manage everyday pressures, s...
Visit websiteAbout this resource
Family Action's FamilyLine provides free, confidential emotional support and practical guidance for adults experiencing parenting challenges, family difficulties, financial worries or isolation. Trained staff and volunteers offer a listening ear, reassurance and information to help families manage everyday pressures, strengthen relationships and access additional support services when needed or appropriate.
- Free emotional and practical support for parents and carers.
- Discuss family pressures, parenting challenges and wellbeing.
- Call 0808 802 6666 or explore available online support.
- Find guidance and signposting to additional services.
- Check current contact hours before calling.
Important: FamilyLine supports adults aged 18 and over and is not an emergency service. For free 24-hour crisis text support, text FAMILYACTION to 85258. Call 999 if someone is in immediate danger.
Sources and review
Organisation: Family Action Service: FamilyLine Telephone: 0808 802 6666 Text: 07537 404 282 Email: familyline@family-action.org.uk Opening hours: Monday–Friday, 9am–5pm, excluding bank holidays Eligibility: Adults aged 18 and over Cost: Free Source workbook: MidwifePlus Public Resource Directory Listing: MP-008 Source checked: 23 October 2026 Next suggested review: April 2027 Editorial status: Reviewed for directory listing Partnership status: Independent signposting; no partnership implied.
Approved 30 October 2026 · Review due 30 April 2027
Keep this resource close
Create an optional personal account or sign in to save this resource.
For information and support. Find professional support or get urgent help. Read our independent services and health information disclaimer.