Independent Services and Health Information Disclaimer

1 Directory scope

MidwifePlus helps families discover independent organisations, community support and public resources relevant to pregnancy and life after birth. The directory provides discovery and signposting. MidwifePlus does not provide clinical appointments, assess symptoms, diagnose, prescribe, treat, supervise independent clinical practice, provide emergency care or book or take payment for third-party directory services.

An independent provider supplies its own services and contracts directly with the user. It remains responsible for its advice, qualifications and registrations where required, service standards, safeguarding, consent, insurance, suitability decisions, fees, availability, complaints and legal compliance. A “Contact provider” link opens that provider’s own route and does not itself confirm a booking.

2 Listings checks and public resources

Some organisations apply to join and undergo proportionate, risk-based administrative checks. Other entries are independently selected links to public resources. These categories must be described accurately; an independently selected resource has not necessarily applied or agreed to a partnership.

If a listing states that checks are complete, the statement refers only to the particular checks and date identified. It does not mean a clinical inspection, continuous monitoring, verification of every claim or guaranteed current availability. Listing is not clinical accreditation or a guarantee of quality or safety.

We use reasonable care and skill in our own directory work and consider reports of inaccuracies. Information and circumstances can change. Before engaging a provider, confirm its current services, qualifications or registration where relevant, charges, cancellation terms, accessibility, safeguarding arrangements and suitability for your circumstances.

3 Promotion and offers

Payment does not buy approval, influence safeguarding decisions or improve position in ordinary support results. Any paid or sponsored placement must be clearly labelled and separate from ordinary results. We do not guarantee referrals, enquiries, traffic or revenue.

Offers are subject to the provider’s clearly stated eligibility, price, exclusions, expiry and availability. Check current terms with that provider. MidwifePlus remains responsible for promotional claims it makes itself. Use of a third-party name or logo does not by itself establish endorsement or a commercial partnership.

4 General information and urgent help

Information on the website is general and is not individual medical advice. Resources may become outdated; read the original source and consult a qualified professional for advice about yourself or your baby. A source or review date does not guarantee that information is suitable for a particular person.

Do not delay healthcare advice because of website information or wait for a website message to be answered. For a medical emergency or immediate threat to life, call 999. For other urgent concerns, contact your maternity unit, GP or the official urgent healthcare service for the UK nation where you are. For individual advice, contact your midwife, health visitor or another appropriate qualified professional.

5 Concerns safeguarding and complaints

Report inaccurate, misleading or concerning listings to admin@midwifeplus.com, identifying the listing and concern. Send only necessary information; do not include patient records or unnecessary identifiable health details. We may seek clarification, correct, restrict or remove content and cooperate with authorities where lawful and appropriate.

We may be unable to disclose confidential investigation details, but this does not prevent us providing an appropriate outcome or fulfilling legal disclosure duties. We are not an emergency safeguarding service. If someone is in immediate danger, call 999; otherwise contact relevant local authority safeguarding services or the police as appropriate.

Complaints about our directory are handled under our Complaints and Reporting Concerns Policy. Complaints about independent services should also be raised with the provider and any relevant regulator. Organisation suspension and reconsideration rights are governed by the Organisation Listing Agreement.

6 Responsibility and preserved rights

MidwifePlus is not responsible for an independent provider’s acts or omissions merely because it lists or links to that provider. This does not exclude our own negligence, misleading statements, breach of contract or unlawful conduct. Nothing excludes or limits death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

Consumer statutory rights and applicable data protection rights remain intact. The shop’s goods, product safety, delivery and refund obligations remain with MidwifePlus as seller and, where relevant, importer. Website Terms and the separate Organisation Listing Agreement govern their respective contracts; this notice does not override mandatory rights.